# Privacy Policy **Effective Date:** May 21, 2025 This Privacy Policy describes how Firm Turner Consultancy, LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website or interact with our services. We are a social media advertising company that researches, creates, publishes, and optimizes advertising campaigns across 11 social media platforms: Facebook, Instagram, X (formerly Twitter), Twitch, Messenger, LinkedIn, Pinterest, Reddit, Snapchat, BeReal., and YouTube. By providing us with your personal information, you agree to the terms of this Privacy Policy. ## 1. Information We Collect We collect personal information directly from you when you voluntarily provide it to us through our website, contact forms, or other communications. The types of personal information we collect include: * **Full Name:** To personalize our communications with you. * **Phone Number:** To facilitate follow-up phone calls regarding our services. * **Email Address:** To send you follow-up emails and information about our services. * **Entity/Company Name:** To understand your business needs and tailor our services accordingly. ## 2. How We Use Your Information We use the personal information we collect for the following purposes: * **Follow-Up Communications:** To send you follow-up emails and make phone calls to discuss your interest in our social media advertising services. * **Service Provision:** To provide you with information about our advertising services and to facilitate the potential engagement for subsequent advertising campaigns on the platforms mentioned above. * **Customer Relationship Management:** To manage and maintain our relationship with you. * **Improving Our Services:** To understand your needs and improve the quality and relevance of our offerings. * **Legal Compliance:** To comply with applicable laws, regulations, and legal processes. ## 3. How We Share Your Information We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances: * **With Our Service Providers:** We may share your information with trusted third-party service providers who assist us in operating our business, such as email marketing platforms or customer relationship management (CRM) systems. These service providers are bound by confidentiality agreements and are only permitted to use your information for the purposes of providing services to us. * **For Legal Reasons:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request). * **In Case of Business Transfer:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information. ## 4. Data Security We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. ## 5. Your Choices and Rights You have certain rights regarding your personal information: * **Opt-Out:** You may opt out of receiving follow-up emails or phone calls from us at any time by contacting us directly or using the unsubscribe link in our emails. * **Access and Correction:** You may request access to the personal information we hold about you and request that we correct any inaccuracies. * **Deletion:** You may request the deletion of your personal information, subject to certain legal exceptions. To exercise these rights, please contact us using the contact information provided below. ## 6. Children's Privacy Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information. ## 7. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically. ## 8. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Firm Turner Consultancy, LLC 3459 Mesa Verdes Dr. El Dorado Hills, CA 95762 social@firmturner.com 209-260-1153.